baazi's Privacy Policy

1. Definitions and Applicability

In this Policy, "user" or "you" refers to any person registered on or using baazi.cam. "Information" refers to any data that can directly or indirectly identify you.

This Policy applies to all services on the baazi platform — live casino, slots, cricket betting, fishing games, and any related features. We may update this Policy from time to time and will notify you of changes through the platform.

2. What Information We Collect

2.1 Registration and Account Information

When you create an account on baazi, we collect the following information:

• Full name and date of birth (to verify age — confirm 21+)
• Email address and password (stored in encrypted form)
• Mobile number
• Information about your preferred payment method (such as: bKash, Nagad, Rocket, Upay number)

2.2 Identity Verification Information (KYC)

To ensure secure transactions and a protected account, we may collect copies of your national identity card or passport when needed. These documents are used solely for identity verification purposes and are stored with the highest level of security.

2.3 Transaction Information

We keep a record of the date, amount, and method of every financial transaction, including deposits and withdrawals. Transaction history is securely retained for compliance and dispute resolution purposes.

2.4 Technical and Usage Information

The following information may be collected automatically while you use the platform:

• IP address and device type
• Browser type and operating system
• Time of access to the site and usage patterns
• Information obtained from cookies and similar tracking technologies

3. Purpose of Using Information

Collected information is used for the following purposes:

• To create, manage, and secure accounts
• To complete financial transactions and prevent fraud
• To complete age verification (21+) and KYC
• To improve user experience and provide personalized services
• To support 24/7 Bengali-language customer support
• To send responsible gaming alerts
• To meet legal obligations and ensure compliance
• For platform security analysis and technical improvements

We do not sell your information to any third party or share it with other organizations for marketing purposes.

4. Information Sharing and Disclosure

4.1 Service Provider Partners

We work with certain trusted third-party service providers, such as payment processors and technology infrastructure providers. These partners are given access only to the information necessary to perform their services, and they operate under strict confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information under a court order, a lawful request from a government authority, or applicable law. Any such disclosure will always be made within a legal framework and limited to the minimum information necessary.

4.3 Fraud and Abuse Prevention

We may share certain information with security partners to identify and prevent money laundering, fraud, or other illegal activities.

5. Cookie Policy

The baazi platform uses cookies and similar technologies to improve your experience. Types of cookies:

• Essential cookies: Required for login sessions, security, and core functionality — these cannot be disabled.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: For analyzing platform usage and improvements — in anonymous form.

You can control or remove non-essential cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

6. Data Protection and Security

To protect your information, baazi follows industry-leading technical and organizational measures:

• SSL Encryption: All data transfers are secured through SSL/TLS encryption.
• Encrypted Storage: Passwords and sensitive information are stored using strong hashing methods.
• Access Control: Only authorized staff can access information on a need-to-know basis.
• Regular Security Audits: Regular security reviews are conducted on the system.
• Firewall and Intrusion Prevention: Advanced network protection measures are in place.

Complete security cannot be guaranteed for information transmitted over the internet, but we take every possible precaution. Keeping your account password confidential is your own responsibility.

7. Data Retention Period

We retain your information for as long as it is needed to provide our services and meet legal obligations:

• All account information is retained while the account remains active.
• After an account is closed, transaction records may be kept for a defined period in accordance with legal and compliance requirements.
• Technical logs are generally deleted after a set period of time.

Contact [email protected] for more details about data retention periods.

8. Your Rights

As a registered user on baazi, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information beyond legal obligations.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Portability: The right to receive your information in a structured format.

To exercise these rights, please contact our support team. We will process your request in a timely manner.

9. Protection of Minors

The baazi platform is for users aged 21 and above only. We do not intentionally collect information from minors. If we learn that information from a minor has been collected by mistake, we will immediately delete that information and close the account.

If a parent or guardian believes their child has registered on baazi, please contact [email protected].

10. Third-Party Links and Services

The baazi platform may integrate various third-party services, including game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.). These third-party services have their own privacy policies and are independently responsible for their own data collection and use. We are not responsible for the privacy practices of third parties.

11. Response to Data Breaches

If a data breach occurs, we will take the following steps:

• Begin an investigation as quickly as possible after the incident is identified.
• Contain and limit the scope of the breach.
• Notify affected users as quickly as possible.
• Notify the relevant authorities as required under applicable law.
• Take the necessary measures to prevent such incidents in the future.

12. Policy Changes

baazi reserves the right to change or update this Privacy Policy at any time. For significant changes, we will publish a notice on the platform and/or inform you by registered email. The updated policy will take effect from the date of publication.

Continued use of the platform after changes have been made will be considered as your consent to the updated policy. We therefore recommend that you review this page regularly.

13. Applicable Law and Jurisdiction

This Privacy Policy has been prepared in accordance with applicable international data protection standards. Any dispute relating to this Policy will be addressed through dialogue and negotiation.

If any part of this Policy is found to be legally unenforceable, the remainder of the Policy will remain fully in effect.